Build for me
SolutionsService Providershelpdesk

Custom Helpdesk software for Service Providers

Glide Solutions delivers tailor-made apps for Service Providers in weeks—so you get exactly what you need, when you need it.

Get a free quote

Trusted by over 100,000 high-performing companies

logologologologologologologologologologologologologo
logologologologologologologologologologologologologo

Why Service Providers Need Helpdesk Software

Our bespoke helpdesk software elevates the support experience for Service Providers, ensuring that every customer interaction is handled with precision. Unlike generic solutions, our tailored platform adapts to your unique workflows, providing your team with intuitive tools to resolve queries swiftly and effectively. Discover the advantage of a system designed with your specific service dynamics in mind.

Get the helpdesk you need, tailored to the way Service Providers work

Simplify customer support, manage tickets, and monitor performance metrics with our tailored helpdesk software solutions that enhance your service delivery.

Get a free quote

Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke helpdesk software

We combine our flexible no code platform with vetted agency partners to deliver professional custom helpdesk software for Service Providers, on time and on budget.

Service Providers Helpdesk Software—Your Way.

An all-in-one helpdesk tool that has everything Service Providers need.

Centralized Hub

Centralize customer support interactions and information for quick and efficient service management.

Spreadsheets and Integrations

Integrate with your spreadsheets and SQL databases to ensure consistent, up-to-date data across your service platforms.

Mobile responsive

Optimized for all devices, our helpdesk software provides a consistent, responsive experience wherever you work.

Custom Workflows

Design tailored workflows to simplify routine tasks and manage intricate processes, optimizing your service delivery.

Roles and permissions

Tailor user access with flexible roles and permissions to manage feature availability effectively.

Advanced Security

We protect your information with strong security measures, adherence to cybersecurity protocols, and constant vigilance.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Helpdesk Software for

Frequently asked questions

Simplify Support - Elevate Your Service Experience Now!

Glide's mission is to put the power, beauty, and magic of software development into the hands of a billion new creators. Join Us