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Custom Helpdesk software for Agencies

Glide Solutions delivers tailor-made apps for Agencies in weeks—so you get exactly what you need, when you need it.

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Trusted by over 100,000 high-performing companies

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Why Agencies Need Helpdesk Software

Agencies require specialized tools to manage their unique workflow demands. Our custom helpdesk software caters to these needs, providing a perfect fit for agency environments where generic solutions fall short. Experience improved efficiency, tailored automation, and enhanced client support that generic helpdesk platforms cannot match. Choose a solution designed with your agency's growth in mind.

Get the helpdesk you need, tailored to the way Agencies work

Elevate agency support with helpdesk software that simplifies customer management and accelerates issue resolution, tailored to your specific needs.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke helpdesk software

We combine our flexible no code platform with vetted agency partners to deliver professional custom helpdesk software for Agencies, on time and on budget.

Agencies Helpdesk Software—Your Way.

An all-in-one helpdesk tool that has everything Agencies need.

Centralized Hub

Centralize client interactions and support tickets for quick, intuitive access and management. Find everything you need rapidly.

Spreadsheets and Integrations

Integrate your spreadsheets and SQL databases for consistent, synchronized agency data.

Mobile responsive

Optimized for mobile use, our helpdesk software maintains a polished look across all devices without additional adjustments.

Custom Workflows

Tailor dynamic workflows to your agency's demands, simplifying tasks from routine to intricate.

Roles and permissions

Customize access and authority within your software through tailored roles and permissions settings.

Advanced Security

Elevate your agency's protection with advanced security measures and strict adherence to cyber safety protocols.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Helpdesk Software for

Frequently asked questions

Unify Your Agency's Support – Elevate Customer Service Now.

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