Open the app’s link and your browser will prompt you to add the app to your homescreen. Your app will automatically update with new features and information. On iOS, make sure to open the link in Safari.
You can read about free app limits in our documentation.
It depends on what changes you make.
Changes that are added within the app sync back up to your sheet in seconds. Manual changes to the data in your sheet—when a person edits values in cells, adds or removes rows, etc.—are synced to apps within three minutes, although sometimes these changes will happen immediately. Changes to the layout of your apps—changing components, themes, or other settings—can take up to 10 minutes to appear in existing apps, but should be available immediately for new users. Changes based on formulas like NOW or TODAY do not cause your app to update.
Read our complete explanation for details.
We're sorry, but we cannot help you build your app. We spend most of our time improving Glide itself, and writing documentation and creating videos to help you learn to use Glide, but we do not have time to help you one-on-one with your app.
If you need assistance, you can get free help on our Community Forum, or hire a Glide Expert if you want a dedicated person to help you build your app.
Yes. Create a Glide Team and invite anyone you'd like to edit apps together.
Glide apps are shared as simple links rather than through the App Store.
The number on your dashboard is the number of unique devices that accessed your app in the last 30 days. This number is usually more than the number of users who actually signed into your app, so you may find you have fewer sign-ins.
For private apps on our Basic or Pro plans, this is a much more precise number—the number of unique users, identified by email address, that have used your app in the last 30 days.
We're working on that! Please tell us which sources you're interested in.
Our original builder grew organically as we added and enhanced the various aspects and features of Glide. This created a bit of a patchwork design, as we tried to incorporate new settings, new components and new features to the existing interface. When we introduced compound actions and started to think about our future plans around tablet and fullscreen views, we realized that we needed to step back and take a fresh look at the overall design of the builder.
After months of effort by our design team, our developers, and testers, we feel we have come up with a robust design that we will be able to build on as we incorporate some of the new ideas and features we have plans for.
All the same functionality is still there, but it has been rearranged in a way that will improve your workflow and leave room for the exciting new functionality to come. Here is an overview video of our new builder. More to come!
If you are the owner of a Team you can delete a Team folder by going to the Billing subfolder and selecting the 3 dot menu in the upper right corner of the screen. You need to first delete or move all app in the Team folder first. If you are not the owner of the Team you can remove yourself as a member by going to the Members subfolder.
No, you upgrade apps individually—create as many Personal apps as you'd like, and upgrade just the apps that need more features or capacity.
A public app can be used by anyone in the world—anyone who visits your app can use the app without signing in, or they can sign in with any email address, depending on your app's security setting. These apps can have unlimited users.
A private app limits access by password or email address. Its price depends on the number of users that log in and use the app each month.
We count the active users for your private app, based on the unique email address they sign in with.
We do not count the number of emails in your allow list—you are charged for actual users, not potential users.
We do not count the number of devices used. If the same user uses the app on desktop, tablet, and a phone, this is still one user.
Your app will downgrade to Personal, and your account will be credited for unused time.
You can simply downgrade the first app, and upgrade the second app. This will issue you a credit for unused time, so it's equivalent to a transfer.
A sheet edit happens whenever your Google Sheet is changed by a person, either by editing it in Google Sheets, or by doing something in your app that edits your Google Sheet. Whenever this happens, Glide reloads your entire Google Sheet to show the latest info in your app.
You can use the Buy Button component to sell things within your app. The transaction fee is the fee that Glide keeps on in-app transactions. This fee does not include Stripe's processing fee.
Yes, you can learn more and apply here.
Read our new pricing announcement and transition timeline.
Do you have a reseller program? We do not currently have a formal reseller program in place.
Do you offer a reseller discount? We do not offer any reseller discounts at this time.
What are the payment terms? Glide works as a SaaS subscription that can be purchased on a monthly or annual basis. Annual subscribers are billed once a year upfront, monthly subscribers are billed at the end of every month.
How much does Glide cost? You can learn more about our pricing plans at https://www.glideapps.com/pricing
Can I request a quote? Yes! You can request a quote at support@glideapps.com
What is the process for purchasing Glide as reseller?
During your kick-off call, the Expert will determine whether Glide is a good fit for your project and outline a high-level strategy for creating your app. All kickoff calls are 15 minutes long. Some experts may charge $20 for this call.
After the call, your Expert will send you a project proposal. Once you agree to the project, you’ll pay 50% up-front and 50% when the work is delivered.
If you have any problems whatsoever, please contact the Glide team directly at support@glideapps.com.
Visit the Glide Experts app and create a profile. Share Glide apps you've built with us and apply for certification in the app. We'll get in touch when we're next expanding the team!
Glide can only access the Google Sheets documents that you create or open within Glide. Glide does not have general access to your Google Drive.
Glide does not sell your data, or share, modify, or transmit your data beyond what is required to provide the service.
Yes, Glide is GDPR and CCPA compliant.
You are responsible for ensuring that the apps you create with Glide comply with these and other laws, but apps created with Glide can be GDPR and CCPA compliant. Please consult your own legal counsel for advice.
A private user is a user who's email is on your allowed user email list, and uses the app within a given month. Depending on how you set the app up and whether you use roles or any other mechanism to segregate users into groups, they would have privileges to access, or not have access to, certain parts of the app that you designate based on those roles or users. For more information about keeping data private check out our Security Center
There is no relation between private users and users who are members of the Team. Team members have access to the Glide development environment for apps contained in the Team folder to assist in the development of the app.
Please open your Google Sheet and scroll all the way to the bottom.
Google adds new rows after empty rows when your sheet uses ARRAYFORMULA. Delete the empty rows to fix this issue.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
In order to preform this operation you need to be signed into Glide in the same browser instance.
In most cases this is caused by a large and/or complex Google sheet. Delete all rows and columns that your app is not using or there is no data. Glide will append rows as needed so you can remove all empty rows below the existing data on all of your sheets. Then try to duplicate the app again.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Make sure the user you are trying to invite to become a member of your Team has a Glide account
Please send an email message to support@glideapps.com if you encounter this issue.
Try loading a different app or creating a new app. If neither will work log out of Glide, log out of your Google email account, close the browser completely. Then reopen in one of our supported browsers and try again.
Make sure you are selecting the original Google Sheet of a Google Sheet that is a copy of the original sheet.
Only the owner of a Team is allowed to delete tax data.
Please send an email message to support@glideapps.com if you encounter this issue.
Tax ID's for the various countries have specific formats. Please see this Stripe link for further information about how Tax ID's are formatted for your country.
Data export files are only held for a short period of time. Re-export the data again and make sure to check for the email in a timely manner and click the link to download.
You must be logged into the same account as the Glide account that exported the data.
Make sure the Google Sheet you are selecting has the same structure with regard to sheet tab names and column titles (row 1 titles) as the currently attached sheet. Depending on the reasons for replacing the current attached sheet, its best to make a copy of the original sheet and move or alter the data instead of trying to duplicate the sheet from scratch.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Check to see if the email you entered does in fact have data in your app, otherwise please send an email message to support@glideapps.com
Make sure you are entering in a valid credit card. Check here for what credit cards are accepted by Stripe our credit card processing vendor. Glide may not accept every type of CC listed but this will give you an idea of which types to try,.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Please send an email message to support@glideapps.com. Include a detailed explanation or a screen recording of the events that lead up to the error message you have received. You can use loom.com or any other screen recording software. Also include a Support Link in your email.
Try again in a little while. For reasons beyond Glides control the connection to Unsplash is not working.
Make sure the sheet exists and has not been moved to a different location that causes the Glide login email account to not be able to access the sheet.
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