Customer Feedback System

Glide is an intelligent no‑code platform that lets you build custom, AI‑powered business apps—without writing code. Operations teams use Glide to streamline the collection of customer feedback, analyze sentiments in real time, easily manage responses, and create actionable reports that help drive product improvements and enhance customer satisfaction. Apps are built using a simple visual interface and can connect to data sources like Google Sheets, Excel, and SQL databases.

The customer feedback system app operates as a web app accessible on both desktop and mobile devices, enabling seamless user interactions. Users can submit feedback, which is analyzed in real time using Computed Columns to gauge sentiment and calculate customer satisfaction scores. Glide’s role-based access allows managers to view comprehensive feedback analytics while team members see tailored data relevant to their tasks. Automations via Workflows facilitate prompt responses and follow-ups, enhancing engagement. Additionally, Glide AI Columns can transform audio feedback into textual insights, identifying key themes for strategic responses. Your Glide app will function like any other vital piece of software in your organization—only better because it's tailored to your specific needs.

Yes. With Glide, you don't need to write a single line of code. Just connect your data, use pre‑built components, and build workflows to create a fully functional custom app for your business.

Yes, Glide includes useful AI features that let you quickly create product descriptions and summaries, turn audio into text, extract text from images like manuals or receipts, and more.

Absolutely. Glide offers a Free plan so you can start building software right away, plus a 30‑day free trial of our Business plan to test advanced features like Glide AI and Workflows.