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Reference / Integrations

Intercom

Provide live chat support in your published project.

Intercom is a messaging platform that connects businesses to their customers. Intercom’s Messenger allows your users to chat with team members from your company. By connecting Intercom to your app, you can chat with your users in real-time and allow them to send messages to your Intercom inbox when you are not available.

Live view of the Intercom integration
Live view of the Intercom integration

Adding and Configuring the Integration

Setting up the Intercom integration in Glide takes just a few steps:

  • In your Glide project, open the Settings menu.
  • In the Integrations menu, choose Intercom and select Add to app. After adding Intercom to your app, you will need to find your Workspace ID for your Intercom Messenger to appear in your app.
Adding the Intercom integration
Adding the Intercom integration
  • In Intercom, you can find your workspace ID by navigating to your Settings. In your settings, click Installation and you can see the option to select With an integration as your set-up option. Click Copy workspace ID to copy the ID to your clipboard.
Copying the Intercom workspace ID
Copying the Intercom workspace ID
  • Paste the workspace ID under Intercom’s settings to complete your set-up.
Pasting the app ID in Glide
Pasting the app ID in Glide

Integration Settings

SettingDescriptionRequired field?
Workspace IDThis ID is found in Intercom. This is an 8-character string with letters and numbers.

Features

Add Intercom Chat to your app

When you add Intercom to a Glide app, the Intercom Messenger will automatically appear in your app for users to interact with. To preview the Intercom Messenger, you will need to publish your app.

Sharing the app in private mode
Sharing the app in private mode

FAQs

Updated 5 days ago
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