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Custom Incident Management software for IT Professionals

Glide Solutions delivers tailor-made apps for IT Professionals in weeks—so you get exactly what you need, when you need it.

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Trusted by over 100,000 high-performing companies

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Why IT Professionals Need Incident Management Software

Our incident management software equips IT professionals with a tool specifically designed for their unique operational needs. Custom solutions offer a better fit than generic software, ensuring faster resolution times and a highly responsive approach to system disturbances. Benefit from features that align with your specific incident response protocols and gain a clear advantage in maintaining system integrity and minimizing downtime.

Get the incident management you need, tailored to the way IT Professionals work

Simplify incident resolution, enhance response times, and improve system reliability with tailored IT management software that makes work smoother.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke incident management software

We combine our flexible no code platform with vetted agency partners to deliver professional custom incident management software for IT Professionals, on time and on budget.

IT Professionals Incident Management Software—Your Way.

An all-in-one incident management tool that has everything IT Professionals need.

Centralized Hub

Centralize incident management for quick access to data and response tools. Simplify your workflow for efficiency and clarity.

Spreadsheets and Integrations

Integrate with your spreadsheets and SQL databases to keep incident data in harmony across systems.

Mobile responsive

Our software is naturally mobile-responsive, guaranteeing optimal performance on all devices without additional configuration.

Custom Workflows

Design tailored workflows to efficiently manage incidents, from simple automations to intricate processes.

Roles and permissions

Control access effectively with customizable roles and permissions for secure incident management.

Advanced Security

Enhance protection with strong security measures, ensuring compliance with IT standards and focused incident response.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

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Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Frequently asked questions

Manage IT crises with precision – elevate your response now.

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