Refund Policy

Last Modified: June 2, 2026

We want you to be happy with your purchase. If you're unhappy, we will issue you a refund of the base subscription fees you paid within 14 days of your initial purchase date. For plans that charge a fee per seat (such as our Team plan), eligible base fees include those per-seat subscription fees excluding credits granted per seat. You must submit a refund request within this 14-day period to qualify for a refund.

No refunds will be given after 14 days of your initial purchase date. All refunds are issued at Glide's sole discretion.

Usage-Based Charges Are Non-Refundable

All usage-based charges are non-refundable. This includes both (a) the usage-based component bundled into your monthly subscription fee and (b) any additional usage-based purchases or add-ons you buy separately — for example, top-ups of usage-based currency or credits used to power AI features and other consumption-based functionality. These amounts are non-refundable whether or not the associated currency or credits have been consumed. Unused balances have no cash value and will not be refunded.

Chargebacks, Disputed Payments, and Fraud Reports

If a payment on your Glide account is reversed, disputed, or reported as fraudulent by your credit card company or any other payment method used, we will interpret this as an unauthorized use of your credit card or payment method. We will refund the charge at our discretion, and your Glide account will be closed and deleted, including all applications and data.

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