Glide’s Terms of Service

A review of Glide’s Terms of Service and Data Restrictions.

Please review our full legal Terms of Service, User Data Rules & Restrictions, Privacy Policy, and Subproccesors List before building apps with Glide. The following document summarizes some of these terms, but is not a comprehensive list of the terms themselves.

We’re so glad that you’ve decided to use Glide to build you app. Please review our terms of service before you start building. We’ve highlighted some important parameters around usage below.

What Glide is for

Glide is a no-code software development platform that lets people to create powerful apps and tools for business without any coding experience. From small companies businesses managing inventory, to Fortune 500 companies coordinating distribution, Glide helps business teams create software solutions to their own problems. Here are some examples of businesses succeeding with Glide:

  • A global logistics company creating a work order management app.

  • A field service provider creating a workforce management app for technicians.

  • An in-house IT team creating internal tools for Sales, Operations, and Customer Success teams.

  • A real estate firm creating a tool to manage assets.

  • A professional services company creating a customer portal.

Users have also built thousands of personal apps on Glide, from expense trackers to foraging apps.

Looking for inspiration? Browse our template gallery to get started.

What Glide is not for

Glide was not built for creating apps meant to be sold in an app store. Some people use Glide to make MVPs (Minimum Viable Products), but Glide is not optimized for scaling these into high usage apps.

Further, the following use cases are not compliant with Glide’s terms of service. Glide should not be used for:

  • Illegal businesses

  • Apps containing illicit content

  • Apps that break any applicable law, rule, or regulation in the local area where the builder lives

  • Apps that violate the rights of users in any way

  • Apps that could be dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, pornographic, or otherwise objectionable

  • Apps that may jeopardize the security of any Glide user

  • Hacking or otherwise threatening the security of any computer network

  • Spam-like services, such as any form of auto-responding mail or messaging service

  • Crawling, scraping, or otherwise extracting and processing data

Please note that if you are under 18 years old, you may require permission from a guardian in order to build with Glide. Check the regulations in your state or locality.

Template Store

All of these guidelines are also true for templates submitted to Glide’s template store. Additionally, templates must not contain any kind of malicious code, such as any virus, worm, Trojan horse, adware, spyware, etc. Templates that violate any part of Glide’s guidelines will not be accepted.

Prohibited and Restricted Types of Data

When you build apps, you become responsible for the user data in those apps. Please review Glide’s User Data Rules and Restrictions before you start building.

Prohibited Data Types

When building in Glide, you are prohibited from processing the following types of data in any way:

  • Unencrypted passwords and other login credentials, such as authentication tokens.

  • Financial account information, such as credit or debit card numbers, bank account numbers, or other financial account numbers.

  • Cryptocurrency or blockchain data, including wallet numbers, NFTs, or transaction information.

  • Protected health information covered by the Health Insurance Portability and Accountability Act (HIPAA) and applicable health privacy laws, such as an individual’s diagnoses, treatment information, medical test results, or prescription information that is created or shared by on or behalf of a healthcare provider or health insurance provider.

  • Any data or information collected from children under the age of 13.

  • Other sensitive data about an identifiable individual, including a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data or biometric data, or sex life or sexual orientation.

Restricted Data Types

In addition to the totally prohibited data types above, there are additional data types that are restricted to only private apps. Your app must be set to private if you intend to process the following types of data in any way:

  • Sensitive financial information (other than account information), such as account balances, salary information, expense reports, and transaction details.

  • Student data covered by the Family Educational Rights and Privacy Act (FERPA), such as grades, report cards, transcripts, class schedules, disciplinary records.

  • Health information that is not covered by HIPAA or other privacy laws, such as symptom tracking or contract tracing information that do not collect from or share information with healthcare providers or insurance providers.

Protecting User Data

Making sure user data is secure and protected is a key responsibility you have when building apps in Glide. Please review our full security and user data guide for a list of different ways you can secure and protect user data. See our security center for more information about how Glide partners with users to ensure security and compliance.

Frequently Asked Questions

Have a question about Glide’s Terms of Service? Ask the Glide community.

Updated more than a week ago
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