Customer Loyalty Program Tracker

Why teams use it

• A points ledger for every member: record orders, award bonuses, redeem rewards, and correct balances, each with a reason
• VIP tiers you control: set points and spend thresholds, benefits, and a current offer with an end date; members move tiers as soon as you save
• Earn rules and a rewards catalog: set how many points each $1 earns and what members can redeem
• Segments that stay current: VIP, Active, New, and At-Risk update from each member's last order date
• Charts from your own data: spend by segment, monthly order revenue, and points liability
• Lifecycle journey planner: set the audience, trigger, launch date, and ordered message steps, then pause, resume, or complete each journey
• AI retention offers: on a member's page, draft a personal offer based on their tier, points, and order history

This app plans journeys and tracks results. It does not send email or SMS, and it does not connect to a store platform: you record orders on a member's page.