Cold Chain Manager

The cold-chain problem

A missed temperature check or a handoff on a paper log leaves a gap in your records. An excursion found at delivery instead of at the dock costs you product and customer trust.

Cold-chain operators need records of temperature control across receiving, storage, pick, staging, transport, and delivery. When those records live in spreadsheets, paper probe logs, and email threads, they are hard to pull together.

ChillChainOS closes the gap. One app. One record. Every lot, every zone, every handoff, every action.

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What ChillChainOS replaces

• Paper temperature probe logs and manual sign-off sheets
• Receiving spreadsheets with inconsistent supplier and lot fields
• Email threads for excursion escalation and corrective-action follow-up
• Disconnected handoff notes between warehouse, dispatch, and drivers
• End-of-month audit scrambles pulling data from five different places

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Feature pillars

Receiving Dock

Log every incoming lot against its supplier, lot number, temperature reading, seal condition, packaging integrity, shelf-life check, and documentation completeness. Issue a Pass, Hold, or Reject outcome in seconds. A Hold automatically quarantines the lot and starts the traceability chain.

Cold Rooms & Lot Traceability

Monitor all storage zones — fresh, chilled, frozen, and ambient — with current temperature, threshold status, and pallet capacity in a single view. Every lot carries its received date, expiry date, and FEFO rank so your team always picks in the right order. At-risk lots expiring within seven days surface automatically.

Excursion & CAPA Workflow

When a temperature breach occurs — at receiving, in a zone, or in transit — raise an excursion in seconds. The kanban board moves each case through Open, Contained, Under Review, and Closed with a full record of detected temperature, critical limit, quarantine status, root cause, corrective action, disposition, owner, and due date. Nothing falls through.

Dispatch Control

Stage loads, assign drivers, record seal numbers, and track every route from planned through in-transit to delivery confirmation. Each load card carries its temperature requirement and a one-tap status transition so drivers and dispatch stay in sync without phone calls.

Audit Pack

Compliance score, inspection pass rate, excursion aging, and an activity log on one screen. Every inspection, release, quarantine, corrective action, and delivery is logged with actor, timestamp, and risk level. Show an auditor the records in the app instead of a folder of spreadsheets.

Staff & Approved Vendors

A live directory of warehouse staff, QA inspectors, and drivers alongside an approved supplier registry with certifications, contact details, and last-inspection dates. No more hunting through email for a supplier's food-safety cert.

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AI: Draft corrective action

Where to find it: Open any excursion detail record and tap Draft CAPA.

What it does: ChillChainOS sends the recorded temperature reading, critical limit, product name, lot number, storage zone, excursion type, and containment notes to an AI model, which returns a structured corrective-action report in seconds.

Input: The excursion's captured data — no typing required.

Output: A five-section incident report covering:

• Incident summary — what happened, when, and how far above the critical limit
• Containment steps — immediate actions to secure affected product
• Root-cause hypotheses — ranked likely causes based on excursion type and zone
• Owner checklist — named action items with suggested accountabilities
• Customer-facing explanation — a plain-language draft for a buyer or retailer, to review before you send it

Buyer outcome: Your food-safety team starts from a structured draft instead of a blank page.

The draft is clearly labelled as AI-generated and is designed to be reviewed and adapted by your food-safety team before use.

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Built for

Refrigerated distribution depots, third-party logistics providers, fresh and frozen food wholesalers, produce importers, and any operation that keeps temperature-control records from goods-in to delivery.

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Seed data included

ChillChainOS ships with a full demonstration dataset: 8 cold-storage zones, 12 approved suppliers, 8 staff members, 24 product lots with FEFO expiry dates, 24 receiving inspections, 30 temperature readings, 24 excursions across every status, 24 dispatch loads, and a complete 14-day compliance trend — so every screen is meaningful from the moment you open it.