We use cookies to improve our service. Learn more.

Reference / Account

Billing

Billing FAQs for Glide Teams.

To add or update your billing information, open the Billing section under your Team folder.

Billing information
Billing information

Under Billing Information, type in your company name and on the next section, Additional Information, you are free to input any additional details such as address, phone number, etc., You can also add your tax details - Tax Type and Tax ID number.

Billing profiles

Each team has its separate billing profile. You will need to setup a billing profile for each to be able to upgrade your projects.

Payment method

You can setup your payment method in the Billing Section of your Team.

On the right side, under the "Summary" section, click on the "Add payment method" link to start.

Add a payment method
Add a payment method

Upon clicking on the link, you will be requested to enter your credit card information and the email address where you prefer to receive your receipts.

Credit card payments

Glide only accepts card payments at this time via Stripe.

Billing history

To access your billing history, head on to the Summary section of your Billing dashboard and click on the "Customer Portal" link. This will redirect you to Stripe where you can view your billing history.

Billing dashboard
Billing dashboard

This billing history section displays your current or active plans and a list of all your transactions with Glide. You can also view your active payment method here and you can add a new one if necessary.

Billing history sample
Billing history sample

Invoices and receipts

To view your invoices and receipts for a specific transaction, click on the open new tab icon beside the transaction date.

Click on icon to view invoice for that specific transaction
Click on icon to view invoice for that specific transaction

This will redirect you to the invoice page for that transaction where you can download a PDF copy of your invoice and receipt.

Sample invoice where you can download a PDF copy of your invoice and receipt
Sample invoice where you can download a PDF copy of your invoice and receipt

Canceling your subscription

Want to downgrade your app from Pro to Free and or change your app subscription? You can do this in your app's billing settings. Just click "Cancel plan."

Billing settings
Billing settings

You will then see a modal explaining the changes to your app's plan & features.

Review subscription plan changes
Review subscription plan changes

Older subscriptions

If you subscribed before January 2020, your subscription may not show here or may not be associated with your app. If you have any trouble, please open a Support case here.

Updated 2 weeks ago
Previous
Account
Was this helpful?