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Field Service Manager
Streamline your field operations with real-time job dispatching, status tracking, and mobile workflows for technicians.
Preview
Overview
Field Service Manager is an all-in-one solution designed to bridge the gap between dispatchers and field technicians. By providing a high-level management dashboard alongside a simplified mobile experience for workers, your team can eliminate paperwork and ensure every work order is tracked from start to finish.
What you get
- Centralized Dispatch Dashboard: Monitor open, unassigned, and urgent jobs at a glance with live status cards and a comprehensive job feed.
- Mobile Worker Interface: A dedicated, tap-friendly mobile view for technicians to manage their personal job queues, update statuses, and add notes on-site.
- Complete Job Lifecycle: Manage the entire workflow from 'Unassigned' to 'Completed' with built-in priority levels and worker assignments.
- Worker Roster Management: Track your team of technicians, including their specialties and current workload, to ensure the right person is assigned to every task.
- Threaded Job Notes: Maintain a clear history of communication and updates for every work order with timestamped notes.