Waste Hauling Manager

Six apps. One database. Every role covered.

Waste Hauling Manager comes as six apps you can customize. All six share a single live Postgres database — so a job completed in the field updates billing automatically, and a new order from the portal appears in dispatch immediately.

Dispatch Console

The live command center for dispatchers and CSRs. Today's jobs appear on a grouped board by route and driver, with color-coded status chips (Unassigned → Assigned → En Route → On Site → Completed → Blocked). Dispatchers assign drivers and trucks inline, flag exceptions, add notes, and log new orders from phone or walk-in calls — all from one screen.

Driver App

Mobile-first stop execution for drivers in the field. Large touch targets and a simple state machine walk drivers through each stop: Start Driving → Arrived On Site → Complete Job (capturing weight, ticket number, and disposal notes). One-tap exception reporting (locked gate, contamination, overweight) flags the job immediately for billing review.

CRM & Sales

Full customer lifecycle management. Each account shows sites, contacts, active services, order history, a communications timeline, and live invoice balances — all in one tabbed view. The Orders pipeline highlights pending jobs and tracks the full quote-to-service workflow.

Billing & AR

Closes the loop between field execution and revenue. A billable exceptions queue surfaces completed jobs with contamination flags, extra rental days, or weight overages before they hit an invoice — catching disputes early. Full invoice lifecycle (Draft → Sent → Partially Paid → Paid → Overdue), AR aging buckets, and payment recording.

Customer Portal

Self-service for commercial and residential customers. A three-step online ordering flow (choose container → pick site and date → confirm), invoice viewing, extra pickup requests, and missed pickup reporting — which auto-creates a high-priority job in dispatch.

Manager Dashboard

Read-only KPIs for leadership: jobs today vs. completed, on-time %, open AR balance, containers on rent, active customers. Route performance table, container utilization by status, fleet overview, driver scorecards, AR aging summary, and top overdue accounts.

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Service types

Roll-off (on-demand dumpster), Frontload (scheduled commercial), Rearload / Sideload (residential) — and extensible to Portable Toilet and Scale / Landfill with additional service types.

Demo data included

Seeded with a realistic mid-size Phoenix, AZ hauler: 12 customers, 4 active routes, 20 containers, 30 jobs across multiple statuses, 15 invoices, and a full communications history — so every screen shows meaningful data on first open.

About your data

This template stores customer invoices, payments, and account balances. Glide's user data rules allow this kind of information only in private apps on a paid plan.